Aura Terms and Conditions

Aura helps patients find participating hospitals, doctors, and clinics, view appointment availability, and request visit bookings online.

Service purpose

This app helps patients find listed doctors, view availability, and request appointments with participating hospitals or clinics.

Data we store

For patient accounts, the app stores only the Gmail address used for sign-in and technical identifiers needed to keep bookings and notifications working. We do not ask patients to enter extra personal profile data for app login.

Booking information

Appointment details needed for a booking may be shared with the selected hospital or doctor. Local receipts may be kept on your device or in your own Google Drive app data when you allow Drive access.

Doctor information

Provider admins are responsible for keeping doctor, clinic, and schedule information accurate and current.

No emergency or medical advice

The service is only for appointment discovery and booking. It does not provide medical advice, diagnosis, treatment, emergency support, or guaranteed appointment acceptance.

Responsible use

Users must not misuse the service, attempt unauthorized access, submit false bookings, interfere with security, or violate applicable law or third-party rights.